Health and Fitness Instructor

Trafford Leisure is on the lookout! An exciting opportunity has arisen to join the Trafford Leisure team. We are a leading leisure provider across Trafford, working together to encourage the people of Trafford to move more every day!

Trafford Leisure is a community interest company; we exist to benefit the Trafford community and are committed to being a responsible and sustainable employer. We are the largest operator of sport and leisure facilities in Trafford, managing nine indoor facilities, one golf course and driving range, and 31 outdoor football pitches. With over 2 million visits per year and a workforce of over 300, our team supports, guides, and motivates people and communities to get healthy and stay active. We want YOU to become part of our fantastic team!

This is a pivotal moment in our evolution, as Trafford Council invests millions of pounds in the five main indoor leisure facilities across Trafford over the next five years. This ambitious investment programme will transform the centres into fit-for-purpose, accessible, inspiring spaces under a new brand, creating sustainable facilities for future generations. Alongside this, we’re committed to building a motivated and dedicated team to deliver exceptional service, creating opportunities for our customers to move more and live longer, healthier, happier lives.

The Role

In this role, you will be responsible for:

• Meeting and greeting customers on the shop floor, actively engaging and promoting health and fitness, and building rapport.
• Working closely with club members, including inducting them on how to use gym equipment.
• Providing detailed and achievable programmes for club clientele.
• Actively selling club memberships.
• Completing regular maintenance checks and cleaning.
• Teaching and covering classes.
• Preparing activity areas and equipment to meet programme needs.
• Ensuring equipment meets first-class safety and cleanliness standards.
• Listening and responding to customers’ requests.
• You will often be required to work in our female-only health and fitness suite.

We are seeking motivated, proactive, and enthusiastic individuals to join our team during an exciting period of change at Trafford Leisure. In this role, you will be responsible for delivering exceptional service to both customers and staff, ensuring a top-tier customer experience. Your key responsibility will be to create a positive and lasting first impression for every customer visiting the centre, providing a safe and professional environment for our fitness services and products. In doing so, you will play a vital role in maintaining the Centre’s reputation for excellence and contributing to its growth and success.

The ideal candidate will hold a minimum Level 2 Fitness Instructor qualification, with a Level 3 and GP referral qualification being highly desirable. The ideal candidate will embody the Trafford Leisure Values of Making a Difference, being Open and Honest, Valuing Diversity, and bringing Energy & Empathy to all areas of work.

Working Hours: 27 hours

Your primary location will be Stretford Sports Village, although you may be required to work across various sites in Trafford. We are happy to work flexibly with you.

What You Can Expect from Us

Our business is led by a small, passionate, and professional group of individuals. We work together to support and lead our dedicated teams across the organisation, which, despite its size and multiple locations, has a fantastic family feel. One of our strongest assets is our focus on people: we invest in training and continual development to maintain the high levels of service and provision our customers expect.

As a Trafford Leisure employee, you will be rewarded with:

• £12.10 - £13.08 per hour, depending on qualifications and experience
• A progressive, structured, and supportive environment
• Pension scheme 32 days’ holiday, increasing incrementally to 38 days after five years of service (including eight bank holidays and two Trafford Leisure days)
• Company sick pay
• Health and Ride 2 Work schemes
• Complimentary fitness membership, saving you up to £450 a year
• Heavily discounted fitness membership for up to five of your family and friends, saving each person up to £300 a year
• 24/7 access to a GP Employee health scheme, including confidential counselling
• Employee Assistance Programme, offering up to £1,150 a year in healthcare cost reimbursements
• Access to the Perks at Work discount scheme
• Access to Manchester Credit Union for savings and loans

Equality, Equity, Diversity and Inclusion (EEDI)

Equality, equity, diversity, and inclusion are critical to the success of Trafford Leisure and our vision. We aim to be a diverse, inclusive, and responsible employer, as we recognise that having a diverse workforce brings fresh ideas and perspectives to our organisation. We particularly welcome applications from minority, marginalised, and diverse groups and promise a fair and unbiased recruitment process. If you need any help or support with your application, please contact us at [email protected]. We look forward to receiving your application.

The Next Steps

We’re looking to appoint as soon as possible, so if this sounds like the perfect role for you, don’t delay—apply TODAY by completing an application form and attaching your CV! Please remember to specify the role and centre you are applying for.

The closing date for applications is 12th November 2024.

We do not accept speculative CVs from agencies; any CVs received will be treated as a gift.